We reserve the right, in our sole discretion, to change, modify, delete or otherwise alter portions of these terms at any time. Any such change, modification, deletion or alteration shall be effective immediately upon posting the same on the Site. Please check these terms periodically for changes. Your continued use of the Site following the posting of such changes mean you accept those changes. You should assume that everything that you read or see on the Site is copyrighted, licensed by or otherwise protected and owned the American Discount Cruises Inc. or in the case of company logos and certain marketing photographs the cruise lines it represents. In such cases, they are not owned by American Discount Cruises Inc., but by a third party who licensed the use to the American Discount Cruises Inc. Unless otherwise expressly noted, nothing that you read or see on any the Site may be copied or used except as provided in these Terms and Conditions of Use or with the prior written approval of American Discount Cruises Inc. We grant you permission to print individual pages from the Site, unless otherwise expressly noted, for your own personal, noncommercial use in learning about, evaluating or purchasing the services or products of American Discount Cruises Inc. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not: use the materials for any commercial purpose, or for any public display (commercial or noncommercial); remove any copyright, or other proprietary notations from the materials; transfer the materials to another person or "mirror" the materials on any other server. The permissions granted hereunder shall automatically terminate if you violate any of these restrictions and may be terminated by American Discount Cruises Inc. at any time. The materials contained on the Site are protected by applicable copyright, and trademark law. We make no warranties or representations to you that your use of any materials displayed on our Web Site will not infringe the rights of third parties.
All transactions through American Discount Cruises Inc. will be in US dollars, unless noted otherwise. This means any payments or refunds from our company will be issued in US dollars. If you live internationally, and/or do not utilize US dollars for your financial transactions, your banking institution may charge you transaction fees and/or issue you less funds than expected, as a result of monetary exchange rates. You are solely responsible for such charges.
Our online prices and deals are heavily discounted web-only deals. You most likely won't get the same pricing by calling our live agents. After booking with us online you will be e-mailed or mailed an invoice. Please review your invoice thoroughly. Passenger names should reflect complete legal names to correspond to travel documents (Proof of Citizenship). Those on honeymoons should consider the fact that their travel documents (proof of citizenship) will be in maiden names and documents must match. Notify your travel consultant immediately if changes or corrections are needed. Suppliers may charge a substantial fee, plus applicable fare increases for changes made less than 90 days prior to departure or after the vacation has been paid in full. Any coupons, certificates or vouchers must be pre-approved by management, before initial payment has been made, as certain restrictions apply. The bill to and booking contact will be the only recipient of an invoice and he or she is solely responsible to convey all information listed on invoice to all travel companions. If an additional invoice is required please advise us accordingly. Passports must be valid for at least 6 months following your travel dates. It is your sole responsibility to find out what type of travel documents will be acceptable for your travel and to obtain them. A passport may be required for your trip. For more details please visit the Bureau of Consular Affairs web site at: http://travel.state.gov/travel/
Read supplier’s terms and conditions. You can access this info on their web sites, or within their brochures. Their terms and conditions contain important information concerning your vacation. Review the supplier’s policies concerning cancellation penalties. If you are going on a cruise and you are furnished with a ship’s diagram, locate your cabin to verify its location and bedding options. Many travel vendors & cruise lines reserve the right to alter travel itineraries at their discretion without notice. This is not a liability of our agency as it is out of our control. Certain cruise lines, hotels, and travel vendors have age restrictions - be sure to check these restrictions prior to purchasing anything. Most cruise lines will not allow pregnant passengers who will enter their 24th week of pregnancy while on the ship. Please check with vendor(s) directly (i.e. cruise line, tour operator, airline, etc.) before booking your reservation, as they may charge penalties for cancellation. Each vendor may have a different set of cancellation rules and penalties. Due to government regulations, guests must check in on-line at least 3 days prior to their cruise (sometimes farther out, depending on the cruise line - you must verify this after booking). Some cruise lines allow you to do this process at the pier, as long as you do so at least 2 hours prior to the published sailing time. The client must verify the exact requirements of the cruise line that they book.
Cancellations and Changes. PLEASE NOTIFY US IMMEDIATELY IF CHANGES OR CORRECTIONS ARE NEEDED. We charge a $50.00 service fee for all returned/bounced checks. We charge a $100.00 cancellation fee per cabin/room. A letter of cancellation is required in order to process the cancellation. The credit card used to initially purchase the reservation will be automatically charged our cancellation fee, unless the cancelling customer provides a new credit card to charge in their cancellation letter. If cash, money order or check was used to purchase the reservation, the client will be invoiced for the cancellation fee (which will be due immediately). We will not cancel a reservation until this charge/fee has been successfully processed/received, even if the cancellation letter has been submitted by the client. If the charge gets declined (or isn't received) and the vendor penalty period starts, the customer will still owe us the cancellation fee and will incur the vendor penalties as well. If a client should transfer a deposited and/or paid booking away from our agency (to a cruise line or other agency), or cancel a reservation without our knowledge, the $100.00 cancellation fee will be charged to the credit card on file (without the need of the aforementioned cancellation letter). Such an act is considered a cancellation. We charge a $25.00 service charge for all late payments. These fees are all in addition to any supplier-imposed cancellation or change fees.
Travel Insurance is Strongly Recommended. Do you want to safeguard the money you've invested in a dream vacation? Would you feel more at ease traveling abroad if you could protect yourself in case of medical emergencies? Travel insurance provides protection for the traveler in the event that the trip must be cancelled due to a variety of medical circumstances (see insurance brochure for details). Some other benefits may include emergency medical evacuation and baggage coverage. Insurance must be purchased within 21 days of your initial trip deposit to have the pre-existing conditions exclusion waived. We will be e-mailing or mailing our invoice to you, which has our Travel Insurance Waiver built into it (towards the bottom of the invoice). Should you choose not to purchase travel insurance please indicate this on the information form and mail it to our office (to the address listed on this website). You can also fax it to us at 732-970-0257, or e-mail it to us at email@example.com. Documents will not be issued without your signature on this waiver! Our Travel Guard traveler's insurance policy (named ADC Trip Care) features a 15-day free look. This means if you are not satisfied, you can receive a refund of the policy cost, minus any service fees. Requests must be submitted to Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date. There are two optional upgrades for the Travel Guard policy: Cancel for Any Reason, and a Medical Coverage Upgrade. Cancel for Any Reason can only be purchased at the time the base plan is purchased, and within 21 days of initial trip payment. Medical Coverage Upgrade can be purchased up to 24-hours prior to the trip's start date. Contact us to find out how much additional your insurance policy will cost for each optional coverage. You must call us to add on such options, as they cannot be added on online. Have questions? Call Travel Guard's ADC Trip Care hotline at 1-888-284-5185, or go to our travel insurance page, for more details.
Air/Sea Transportation. Should you purchase air transportation from your cruise or travel supplier, please be aware that the supplier reserves the right to choose the air carrier, a possible charter flight, its routing, flight times, and in some cases, seat assignments and airport from each gateway. Should you prefer a specific route, time or carrier you must request an Air Deviation/Premium Air Request, which must be made at least 90 days prior to departure. The service charges for air deviation start at $50.00 per person plus any fare differential. If you book your air transportation other than through the cruise line or travel vendor, the cruise line/travel vendor and/or their agents assume no responsibility. Additionally, if you encounter delays and miss the ship(s), transfer(s), or flight(s), you assume all responsibility for, but not limited to, loss of time, money and property. American Discount Cruises & Travel is not responsible for any flights/seats assigned by the cruise line(s) and/or travel vendor(s). Please note that cross-referenced bookings are not guaranteed the same flight assignments. Only through an air deviation or by purchasing air on your own, directly through a carrier, can this be guaranteed (by the travel partner, not the travel agency). Packages with airfare do not include possible checked luggage fees for flights on select airlines; any fees must be paid directly to the airline at the airport (or during online check-in, if the airline's web site has such an option). Check directly with the airline to find out what such fees are.
Review all Tickets and Documents. Documents will be received approximately 7-14 days prior to departure. It is the sole responsibility of the customer to review and verify all information printed on the supplier’s tickets, documents and/or accompanying literature. Verify all passenger accommodations, and all other information. Suppliers may charge a fee for changes made after the tickets and/or documents are issued. American Discount Cruises & Travel charges an additional $25.00 per person for any changes, in addition to the applicable cruise line or vendor charges. Proof of citizenship is required for ALL travel. Minors not accompanied by both parents are required to supply specific documents. Contact us to confirm what documents are necessary. For international passengers documents may only be available for pier pickup or e-documents (for example, Royal Caribbean & Celebrity Cruises). We can send our international client’s documents to an address in the United States. If documents are to be sent out of the United States, there will be an additional charge (based on the express carrier fees). You will be notified prior to sending of the documents of this fee. Certain cruise lines will require you to receive documents as they do not offer any type of electronic-documents or pier pickup, (for example, Cunard Line). Please contact our Web Sales & Support Team, at firstname.lastname@example.org, if you plan to leave home early. Holland America Line and Cunard Line both have e-ticket only processes (paper tickets are not mailed to clients any longer). Since November 2006, Princess Cruises no longer issues printed documents. Their documents must be printed out by the customer by pre-registering on their web site (www.princess.com) at least 5 days prior to sailing. At that point the customer can print out their travel summary and boarding pass(es). Since May 2007, Norwegian Cruise Line no longer issues printed documents. Their documents must be printed out by pre-registering on their web site (www.ncl.com) at least 4 days prior to sailing. In addition to that, the customer must access their e-documents themselves and print them out on their own. We will attempt to accommodate the client but reserve the right to deny any request. Verify all passenger accommodations, ascertain that all names are correct and match the documentation that you will be using for identification. Many vendors require pre-registration forms completed online or via fax. These forms must be completed prior to the vacation - it is your responsibility to make certain this has been done prior to your vacation. When you have more than one cabin traveling together, the cabins must be electronically cross-referenced in order to ensure that you will all be seated together for dinner. Booking online does not guarantee that separate cabins will be seated together, eat at the same times, or even in the same dining rooms. When traveling with two or more cabins, speaking to a live agent on the phone is the best way to make sure your reservations are linked together so you can enjoy your cruise as a group. You can book your cabins online and then give us a call afterwards to ask for the cabins to be cross-referenced.
Fuel Supplement - Many vendors (including, but not limited to, most cruise lines) reserve the right to add a per person fuel supplement charge, even after you have made a reservation (regardless of you paying in full or not). The exact value of this charge, and the requirements for when and if they'd add such a charge, depends on the vendor. Please contact us for details if you're interesting in knowing more about this.
If you reserve a cabin with handicap access without proper documentation, the vendor reserves the right to reassign your cabin to accommodate handicapped guests.
Attention all passengers of Princess Cruises, Cunard Line and Holland America Line - All Princess Cruises, Cunard Line and Holland America Line passengers are automatically eligible for possible upgrades even if a specific cabin has already been assigned. If you want to fully secure your exact cabin and not be eligible for an upgrade, you must send an email requesting 'no cabin upgrades' to email@example.com. Be sure to include your booking number and last name. We will then notify the cruise line to block you from receiving any automatic upgrades. When purchasing cruise line air through Princess Cruises, transfers are not included in the price of your package. Transfers must be added at your request by contacting our Web Sales and Support Team (at firstname.lastname@example.org). As previously mentioned, Princess, Cunard Line and Holland America Line have implemented a e-document only ticketing service for all of their products. It is the sole responsibility of the customer to fill out the required passenger immigration form (PIF) and print their boarding pass(es) on the cruise line's web site. We can provide you with detailed instructions on how to access this information if you e-mail our Web Sales & Support Team at email@example.com.
Attention all passengers of Norwegian Cruise Line (NCL) - NCL has implemented a e-document only ticketing service for all of their products. It is the sole responsibility of the customer to fill out the required Advanced Guest Registration Form on www.ncl.com. This information must be filled out prior to 4 days before your travel dates. We can provide you with detailed instructions on how to access this information if you e-mail our Web Sales & Support Team at firstname.lastname@example.org. Once you book a NCL cruise and you pay the balance in full, NCL will e-mail us a link to access your e-docs within 60 days of your cruise departure date. We will then forward you the e-doc e-mail (to the e-mail address given to us when you book) for you to access and print our your e-docs. If you do not receive the e-doc e-mail from us within 10 days of your cruise departure date, call us at 1-866-214-7447 to let us know. It is your responsibility to make sure that you've received, accessed and printed out the e-docs prior to your travel dates.
Special Promotion Verification - Some special promotions on select cruise lines (including, but not limited to, Princess Cruises) must be verified during the booking process by You, the User. For example, when you see any promotion on the aforementioned cruise lines regarding onboard credit, you must verify that you're entitled to the onboard credit with the particular category room you're booking. To verify such a promotion, during the online booking process you must select the special promotion and proceed through the booking process. After selecting the promotion, the title of the promotion will display in bold red font throughout the rest of the booking process. If you do not see such a display this means that you have not properly selected the promotion and should go back and try to select it again. This displaying does not mean that you qualify for the promotion; it just means that you've selected the promotion. If you do qualify for the promotion, during step 5 of the booking process there will be header entitled "Cruiseline Promotion/Offer," with the value of the total onboard credit that you qualify for listed below it. If the "Cruiseline Promotion/Offer" header does not display during step 5, then you're not going to get the onboard credit with the particular category you've selected. Furthermore, this would also mean that you are not getting any associated amenities listed with the onboard credit for that particular promotion (such as bottles of wine, photo vouchers, champagne, strawberries, and Pinnacle Grill meals). Special offers that do not include onboard credits (such as only bottles of wine or coupon booklets) cannot be verified online. Such offers can be verified via e-mail, by our Support Department (at email@example.com). Offers on Holland America Line will occasionally not display during step 5 when you do qualify. Because of this, it is recommended that you e-mail our Support Department prior to booking a Holland America Line cruise if the onboard credit doesn't display, to see if you qualify for an offer. Special "per person" booking bonuses on Princess Cruises, Cunard Line and Holland America Line cruises, such as Pinnacle Grill meals and Beverage Cards, when applicable, are only valid for a maximum of two passengers per reservation. All offers and promotions for Norwegian Cruise Line, Royal Caribbean, Cunard Line, Carnival Cruise Lines, Disney Cruise Line, Crystal Cruises, Oceania Cruises, Celebrity Cruises, MSC Cruises, Costa Cruises, Seabourn Cruise Line and Azamara Cruises cannot be verified online. Such offers can also be verified via e-mail to our Support Department. When e-mailing our Support Department regarding offer qualification verification, you must wait to receive a response from us regarding it. This response (if affirmative) is your proof of qualification. Flash promotions on Princess Cruises, Cunard Line and Holland America Line are not combinable with any other offers. Payments made on flash promotion bookings are non-refundable and non-transferable immediately upon booking. Deposits on 3-day sales on select cruise lines, such as Princess Cruises, are non-refundable immediately upon booking, in addition to their normal policies.
Certain pricing and promotions offered by our company are valid based on at least one passenger in the reservation being a legal resident of a certain country. Such restrictions are imposed by the vendor(s), and are merely followed by our company. If you make a reservation that has such a requirement, and you do not meet the residence requirement(s), your reservation may be cancelled or modified at our discretion. A reservation may be modified to meet the pricing and promotions that a non-resident reservation qualifies for. For example, any reservation which does not have at least one guest that's a legal resident of the United States (including Puerto Rico), Canada, and Mexico, will be subject to a price and promotion modification if they book a Princess cruise reservation, as the pricing and promotions displayed on our website for this vendor's product(s) are only valid for such residents. A similar policy exists for Holland America Line, where there's not at least one guest in the reservation that's a legal resident of the United States or Canada. An exception to the aforementioned restriction imposed by Princess Cruises and Holland America Line is that you aren't subject to these restrictions if you're an International customer that's a past passenger of the cruise line and has booked at least one of their cruises through our company prior to January 1, 2011: such customers cannot book online, but can make a reservation with us over the phone to get the deals displayed online (assuming that they qualify for them). While Princess Cruises and Holland America Line's restrictions are specifically delineated in these terms, this does not mean other vendors don't have such restrictions. Please contact us prior to booking if you'd like to verify the restrictions of a particular vendor you're interested in making a reservation of. In addition, you may contact the vendor(s) directly to go over any such restrictions.
If you provide a past passenger number when making a reservation on our web site, our system's connection with the cruise line may recognize special amenities that are linked to your past passenger number (including, but not limited to, onboard credits and future cruise credits). If such amenities are recognized, they may automatically be attached to your reservation and may be displayed during the online booking process. The online display of such amenities may be grouped with special amenities being provided by our company. For instance, if we're giving you a $100 onboard credit and the cruise line is also giving you a $50 onboard credit, the system may just display the $150 total onboard credit (rather than the broken down values) at some point during the online booking process. Please contact us prior to making a reservation if you have any questions about amenities, credits or discounts.
When a client qualifies for our pre-paid gratuities promotion (available on select cruise lines), and selects open dining (also called My Time Dining, Celebrity Select Dining and Your Time Dining, depending on the cruise line), we reserve the right to substitute the pre-paid gratuities with either: a check of the same value of the pre-paid gratuities (which will be issued in U.S. Dollars only), or with a onboard credit in the value of the nearest lower interval of $25 (for example, pre-paid gratuities with a $136.50 total value will be replaced by a $125 onboard credit). The client will be able to choose between either option. This offer exception doesn't apply to Norwegian Cruise Line reservations. We reserve the right to substitute all amenities and gifts from all promotions with a amenity or gift of an equivalent value (in U.S. dollars).
By processing a booking online you are confirming that you are aware of these necessary procedures and are accepting that you are subject to the qualification requirements required.
After booking on our web site an automatically generated summary will be e-mailed to the e-mail address you provided us with. This is a summary of the selections you made while booking online. As such, it will display any promotions that you attempted to select while booking online. The promotions displaying does not mean that you qualify for them. Within the next week you will be e-mailed an invoice that will let you know if you qualified for the selected promotions. This invoice will also display pricing and other details of your reservation. This is a manually generated invoice, therefore it is subject to human error. It is within our rights to make any corrections to this invoice after its issuance to you, if there are any deviations (resulting from human error) from what you originally agreed to while booking online.
Deposit (or full payment, depending on how close it is to the departure date) is required at the time of booking. This will be charged automatically with the credit card entered while booking. American Discount Cruises, Inc. is not responsible for cancelled reservations due to declined credit cards, debit cards, exceeding daily limits, or if the cruise line, hotel, tour vendor, or insurance company rejects the credit card for any reason. We will try to reach the client at the phone number, or email address on file for other means of payment. If you purchase insurance when you initially book your trip there will be 2 charges to the credit card used: one from the travel vendor and one from the insurance company.
Certain coupons or credits issued by the cruise line directly will not be combinable with our web rates. For example, web rates are not combinable with future cruise credits. If you book online and a future cruise credit is automatically applied by the cruise line to your reservation (during the automatic processing of the reservation) we reserve the right to remove such credits and require you to pay the full web price.
Promotions offered are only valid for reservations that result in travel. This means that if you cancel a trip, you will not be eligible for the promotion offered. If a booking bonus is received by a customer prior to travel, and the customer ends up not going on their trip, they are responsible for returning the booking bonus to us.
American Discount Cruises, Inc. is acting as intermediary and agent for suppliers identified on this web site in selling services, or in accepting reservations or bookings for service that are not directly supplied by this agency. This agency therefore shall not be responsible for breach of contract or any intentional, unintentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you, your travel companions or group members. American Discount Cruises, Inc. shall not be responsible for any injuries, damages, or losses caused to any traveler. By embarking on his/her travel, the traveler voluntarily assumes all risks involved with such travel, whether expected or unexpected.
The customer that purchases any product or service on this web site has been advised of the availability and recommendation to purchase Travel Insurance. The customer has read and accepts all of the information included within this form. The customer solely is responsible for the duty to convey this information to all travel companions. By purchasing any service or product on this web site, the customer indicates his or her decision on these matters and swears and attests to his or her understanding thereof.