Ponant Yacht Club
The Ponant Yacht Club is the past passenger loyalty program (or cruise club) of Ponant. By booking a Ponant cruise with us, not only are we able to honor their benefits, but we can also give you special gifts that they won't. For example, we may be able to give you Onboard Credit to spend during the cruise! In order to take advantage of Ponant Yacht Club's benefits, you must book with us over the phone. Before pricing anything out mention to the reservation agent that you are a Ponant Yacht Club member. This will make certain that you will receive the best possible deals!
There are four membership levels in Ponant Yacht Club. They are based on the number of times you have traveled with Compagnie du Ponant. The levels are: Major, Admiral, Grand Admiral and Commodore. Please see below for specific details about each level.
The PONANT Yacht Club card is presented to each adult guest aged over 18 and eligible for the PONANT Yacht Club programme. The benefits and status are acquired upon confirmation of the reservation, unless it is cancelled prior to departure, and may be modified without notice. Free-of-charge or cancelled cruises, regardless of the reason for the cancellation, are not taken into consideration when calculating loyalty status.
The discount on your future bookings applies to port-to-port prices, and excludes taxes, discretionary expenses and transfers. This discount can only be combined with the PONANT Bonus discount, the discount applied to onboard cruise sales, the Referral Program offer, the Privilege Single offer and with the consecutive cruises discount.
The discount for all onboard expenses, except for excursions, applies to everything other than "Prestige" brands in the Boutique, jewellery, watches and black pearl products. The complete list of these products is available at reception during the cruise.
Onboard credit is non-exchangeable, non-refundable and non-transferable. It is valid for all expenses on board (excursions included, except on board the Paul Gauguin), once all eligible discounts have been applied. Onboard credit can be used on the Paul Gauguin and will be offered in the following equivalent US dollar amounts: $50 for MAJOR / $100 for ADMIRAL / $150 for GRAND ADMIRAL / $200 for COMMODORE. Not valid on pre-bookable and pre-payable tours, excursions or cruise programmes or for gratuities.
Laundry service is free on board, within the limit of 5 items per day and per person.
Complimentary upgrades offered on board are based on availability, offered within a maximum of 48 hours after boarding and only for PONANT cruises.
You may change your cruise free of charge the first time you change your cruise package, provided that the request is made 90 days or more before the cruise’s departure date (and 150 days or more for Expedition Cruises). The new departure date must be within 12 months of the original planned departure. Only one change can be made free of charge per calendar year per person for GRAND ADMIRAL and COMMODORE status, regardless of the cruise in question, and can only be applied to the first change only.
Dedicated phone line is only available for French-speaking COMMODORE, as well as Australian and New Zealand GRAND ADMIRAL and COMMODORE and only for PONANT cruises.
Priority boarding is subject to availability and only applies to certain ports of embarkation and only for PONANT cruises.
Discount and amenities above are not combinable with any other PAUL GAUGUIN offer, unless otherwise stated.
The information listed on this page is provided by our agency as a courtesy to our web site users. Please verify terms and conditions of this program, and verify all information listed on this page, directly with Ponant. We are not responsible for alterations and/or omissions of the Ponant Yacht Club benefits and/or policies made by Compagnie du Ponant. We are also not responsible if the cruise line does not fulfill any promised amenities of their past passenger program. This program is subject to change at any time, without notice.
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