COVID-19 Cruise Cancellation Policies

LAST UPDATED: 3/16/2021

We are continuously monitoring the updates from global health authorities and local governments in the U.S. and around the world with regards to the ongoing situation. At this time, we have extended suspensions for river cruise sailings embarking through April 30, 2021.

As we prepare our ships and crew for our return to the rivers this year, we continue to closely monitor local and international protocols regarding safe travel. Vaccinations against COVID-19 have begun in many countries, however restrictions and regulations, including re-entry to certain home countries, continue to evolve and may still change on short notice.

We will review the status of each river cruise approximately 45 days before departure and reach out to travel advisors with clients booked to re-confirm arrangements and ensure that the online pre-cruise health questionnaire reflects the most up-to-date information on travel regulations.

Future Cruise Credit
We want to assure our guests that we have protected their long-awaited travel experience by automatically issuing a Future Cruise Credit¹ equal to 115% of the value of the funds received for all purchased services through AmaWaterways (i.e. cruise, hotel/land, air, etc.), redeemable on any AmaWaterways river cruise in Europe, Asia, or Africa (including Egypt) embarking through December 31, 2023. For added flexibility, we have also made these Future Cruise Credits transferrable at any time prior to December 31, 2023 with the original owner’s written authorization.

We want to reassure you that we are in a secure position to welcome guests back on board once we can safely sail again. Until then, the rivers continue to flow and our staff and crew are patiently waiting to treat you to a memorable river cruise experience.

Flexibility and Peace of Mind with AmaWaterways

Enjoy the excitement of reserving your river journey before our most lucrative offers expire. Combine this offer with our most flexible limited-time travel policies available through April 30, 2021. Below you will find more details on options that will enable you the most flexibility on your next river cruise with us.

ULTIMATE CRUISE FLEXIBILITY
Protect your River Cruise Today

With Ultimate Cruise Flexibility:

• Change your sailing date up to 48 hours prior to the start of your journey
• Reschedule your cruise with no change fees to any river cruise sailing through 2023

Reserve your 2021 Europe or Asia river cruise by April 30, 2021 and change your river cruise sailing date for any reason, up to 48 hours prior to the start of your AmaWaterways purchased services. This flexible complimentary policy allows you to reschedule the river cruise portion of your journey through 2023 without any change fees².

LAST UPDATED: 6/21/2021

American Cruise Lines is committed to the safety of our guests, crew, and community partners. We have formulated these Operating Protocols by working with local, state, and federal officials. While they cannot eliminate risk, they are designed to mitigate it and enhance safety onboard.

Cruises resumed sailing in March 2021 at a reduced capacity. We are regularly communicating with all guests to provide updates as new information becomes available. If a cruise is unable to operate, booked guests will have the option to receive a refund of the amounts paid or to be issued Cruise Vouchers, which can be used towards a future cruise.

American Cruise Lines will require a negative COVID-19 test result for all guests and crew members boarding its ships. This includes the requirement for guests to test on their own prior to traveling to the ship. A certified Medical Officer will be aboard each ship to conduct a brief pre-boarding health screening of each guest. In addition, masks are to be worn during the cruise in compliance with the Executive Order on Promoting COVID-19 Safety in Domestic and International Travel.

We look forward to being back on the water with you. To view American Cruise Line's latest operating protocol, click here.

LAST UPDATED: 3/16/2021

In response to ongoing travel restrictions and government advisements, we have made the thoughtful decision to suspend operations through May 31, 2021 for guests from the United States.

Given these circumstances, Avalon Waterways continues our program designed to give our travelers flexibility when considering their travel plans.

Through this program, Avalon is allowing guests with bookings on any suspended travel dates to move dates easily and without incurring cancellation fees, land or airline penalties¹.

You are free to move your booking on any suspended cruise to any Globus family of brands (Globus, Cosmos, Monograms or Avalon Waterways) vacation for any destination. If you are not ready to choose your new vacation, the full value paid to us will be provided via a Letter of Credit, redeemable for any future departure through 2022, and is transferrable.

To make the transition easier, this program includes an additional bonus credit. This bonus credit of up to $200 per person will be in addition to your Letter of Credit, redeemable for any future travel through 2022:

• Bonus credit of $200 for Avalon Waterways
• Bonus credit of $100 for Globus
• Bonus credit of $50 for Cosmos, Escapes by Globus & Monograms

To decline this offer and cancel, those with departures May 1-31, 2021 must advise us by March 24, 2021².

And for added flexibility for future travel plans, we’re also offering a Peace of Mind Travel Plan, allowing you to move your 2021 or 2022 booking to any other date, departure or brand up until your final payment date.

Avalon's Peace of Mind Travel Plan.

All 2021 travel bookings automatically come with our Peace of Mind Travel Plan³—free of charge. This plan gives guests the ability to move their booking to another destination, vacation, Globus brand or simply a different 2021 or 2022 departure date in our vast travel portfolio, no questions asked. Just let us know before final payment and we’ll waive all land or cruise penalties and transfer to the new vacation.

And for as long as the COVID-19 pandemic is still affecting, travel⁴, all bookings for 2022 travel dates are also covered by our Peace of Mind Travel Plan, extending the ability to move travel dates through 2023.

LAST UPDATED: 7/1/2021

As the world continues to confront the many challenges resulting from COVID-19, our primary goal continues to be a healthy return to service for our guests, crew and the communities we visit. While we do see cruising is slowly starting up again, there is still uncertainty surrounding the resumption of cruise operations globally.

We’ve made the difficult decision to replace many sailings between September 2021 – May 2022 due to the ongoing complexities of cruise operations in Latin America and Australia. In addition, the conditions in certain parts of the Middle East and Western Africa are not conducive to cruise operations leaving us no choice but to cancel Azamara Pursuit voyages until January 2022. We’re truly sorry for this inconvenience and are grateful for you and your clients patience through this pandemic.

We’re excited to resume sailing again starting with Azamara Quest in Greece as planned starting August 28th, 2021. Shortly after Azamara Quest completes her Mediterranean season, she will head to the Caribbean as scheduled for her three back-to-back Caribbean sailings, followed by a new selection of 2022 Caribbean sailings. The Azamara Journey will begin her Mediterranean season on October 13, 2021, as expected and will remain there through the Winter with a new selection of sailings to the Canary Islands, Greece and more. We are still finalizing these new itineraries, but we expect them to be available for sale in the coming weeks.

We’re counting down the days until we resume sailing this summer and remain optimistic that with each day that passes, we’re another day closer to less uncertainty and more explorations. Through our Explore Well at Sea program, we have developed advanced screening protocols, more rigorous sanitation measures, and innovative medical services — to ensure a care-free Azamara experience.

The below sailings have been cancelled:

COMPENSATION OPTIONS

Guests will have three compensation options to choose from:

1. 125% Future Cruise Credit to book a new cruise by April 30, 2022 and departing on or before September 30, 2022.
This amount will be based on total cruise fare paid. Future Cruise Credit will automatically be issued via email. If you have purchased pre- or post-land packages through Azamara, you will also receive compensation in the same form as your cruise fare. If you opted into the Cruise with Confidence 100% Future Cruise Credit for this sailing, you do not qualify for this offer.

2. Lift and Shift: Or, you can keep the cruise vacation plans to the same destination and move the exisiting booking to a 2022 sailings within four weeks of the originally scheduled sailing.
Please contact your travel advisor to move your reservation.

3. 100% Refund: Or, you have until July 21, 2021 – to request a refund and deactivate the Future Cruise Credit certificate.
You can expect to receive your refund 45 days after you submit your request.

GLOBAL SUSPENSION REFUND DELAY

As we went into our global suspension of sailings, we initially estimated that refunds would take 30 days. Unfortunately, due to an unprecedented volume of refunds and credits, we are delayed. We’ve worked diligently to resolve most of the volume issues and are working around the clock to address the backlog to get you your refund, as quickly as possible. Currently, some refunds are taking up to 45 days from the date requested. Please know that each and every request is receiving the same level of care and dedication. And rest assured, your refund will be honored, and it is coming – it’s just taking a little longer than expected and we’re very sorry about that. We thank you for your patience and understanding during this time.

Azamara's Cruise with Confidence Program

Now more than ever, you’re dreaming about your next voyage to the world'’'s most amazing destinations. To provide peace of mind while you plan, we’ve enhanced our Cruise with Confidence program to give you the flexibility to change any sailing you book by July 31, 2021.

Best Price Guarantee
You’ll always get the best possible price—even after you book. If the fare on your booked sailing lowers or a better promotion is offered, contact us and we’ll honor that better price right up to 48 hours before you sail.

Future Cruise Credit
We know things can change. You have up to 48 hours before you sail to cancel and receive 100% of the amount paid in a Future Cruise Credit to use for a new or existing Azamara booking departing on or before 30 September 2022. The credit must be applied toward the cruise fare by 30 April 2022.

By having the flexibility to change your cruise experience, we hope you’ll feel confident in planning a vacation during these uncertain, unprecedented times. It’s your world to explore—now it’s your choice.

LAST UPDATED: 8/18/2021

New testing requirements for fully vaccinated guests will go into effect on August 14, 2021.

Carnival Cruise Line's Have Fun. Be Safe. protocols and procedures have been developed in consultation with our medical experts, and they are designed to be effective and adaptable as the current public health situation evolves. We will continue to operate vaccinated cruises as defined by the CDC, including having our crew fully vaccinated. By doing so, Carnival is able to provide the optimal guest experience while at the same time protect the health and safety of our guests, crew, and the communities we visit. Until further notice, all our operations will meet this standard. so that we can successfully restart our operations and maintain the confidence of the destinations that we visit, so we can deliver on our itineraries and guest experience.

In an abundance of caution and in response to the increasing number of cases of COVID-19 in the U.S. caused by the Delta variant, we are updating our protocols and requirements regarding pre-cruise testing for fully vaccinated guests and our onboard mask policy. We expect these measures will be temporary and will adjust our protocols based on the advice of our medical and public health advisors.

• Carnival Panorama® from Long Beach; Sailings starting August 21, 2021
• Carnival Glory® from New Orleans; Sailings starting September 5, 2021
• Carnival Pride® from Baltimore; Sailings starting September 12, 2021
• Carnival Dream® from Galveston; Sailings starting September 19, 2021
• Carnival Miracle® from Long Beach; Sailings starting September 27, 2021
• Carnival Conquest® from Miami; Sailings starting October 8, 2021
• Carnival Freedom® from Miami; Sailings starting October 9, 2021
• Carnival Elation® from Port Canaveral; Sailings starting October 11, 2021
• Carnival Sensation® from Mobile; Sailings starting October 21, 2021

If your booking has been impacted, or for more information on Carnival's vaccination requirements, please contact your Travel Advisor to review the best available options for your reservation.

LAST UPDATED: 03/28/2022

Celebrity Cruises has announced that its Cruise with Confidence program is set to expire March 31, 2022. The Cruise with Confidence program allows guests to cancel their sailing for any reason, within 48 hours of sailing, in exchange for a 125% Future Cruise Credit (FCC) or 100% refund. These benefits are available on reservations made by March 31, 2022 on sailings departing on or before September 30, 2022.

Celebrity Cruises has announced that it is extending the suspension of some sailings, including all sailings from the United States until June 30, while continuing its measured return to service with more sailings scheduled from different regions around the world.

While we continue to work with the Centers for Disease Control and Prevention in the United States and government authorities around the world, we have made the following adjustments to upcoming 2021 itineraries:

• Suspending sailings through June 30
• Excluding all ships which have recently announced many new homeports around the globe

We apologize for the inconvenience this causes as we value our guests' vacation time and want to ensure you have the best experience possible on a Celebrity cruise. At this time, we would like to offer our guests the opportunity to be re-accommodated on another Celebrity Cruise vacation or to receive a 125% Future Cruise Credit (FCC) or a 100% Refund.

The Government of Canada has recently announced continued port closures for all cruise ships through February 28, 2022. In order to comply with these closures, Celebrity Cruises has placed all sailings with an embarkation or port of call in Canada, on hold while we explore itinerary options. While this news is certainly disappointing, we certainly respect their decision and appreciate that they have their own set of COVID-19 circumstances to manage. As we work on potential alternatives, we hope that guests will keep their existing vacation reservation with us. However, any guests who desire to adjust their booking will be provided the option to be re-accommodated on another Celebrity Cruises vacation in 2022, or they may cancel for a 125% Future Cruise Credit (FCC) or a 100% Refund. While we are exploring alternatives, for guests who choose to maintain their booking, reservations approaching their final payment due dates Hwill be adjusted to 45 days prior to departure. We will continue to work with health and transportation officials around the world, and focus on what we can do to support our guests, the people who rely on the tourism industry and the regions in which we operate.

If your booking has been impacted by the above suspensions, please contact your Travel Agent in order to review the best options available for your reservation.

Celebrity Cruises Cruise with Confidence Program

To help guests book and sail with confidence, Celebrity Cruises is introducing a temporary change to their cancellation guidelines which will allow for greater flexibility.

Flexible Cancelations
You have up to 48 hours before you sail to cancel and receive 100% Future Cruise Credit to use by April 30, 2022 toward any sailing through December 31, 2022, or one year from your original sailing date, whichever is later.

• For cancelation within any phase of penalty, refunds will be issued as Future Cruise Credit (FCC) for the full cruise fare amount.
• In order to receive 100% FCC, your booking must be paid in full.
• For cancelation outside of penalty, your refund will be issued to the original form of payment.
• Nonrefundable Deposit Bookings: If canceled outside of penalty, the full deposit amount will be returned (without penalty) in the form of an FCC. If canceled within any phase of penalty, the cruise fare including full deposit (without penalty) will be issued as an FCC.
• Bookings made with FCCs from suspended sailings will also benefit from the new Cruise With Confidence policy.

For residents of Australia and New Zealand, Cruise with Confidence applies to sailings through June 30th, 2022. The Future Cruise Credit may be redeemed by April 30, 2022 on sailings departing on or before December 31, 2022, or one year from the original sailing date, whichever is later.

For residents of Brazil, Cruise with Confidence applies to sailings through May 4th, 2022. The Future Cruise Credit may be redeemed by December 31, 2022, on sailings departing on or before December 31, 2022, or one year from the original sailing date, whichever is later.

Best Offer Guarantee
If the fare on your sailing is reduced or the promotion gets better, give us a call and we’ll honor your choice right up to 48 hours before you sail. You may change your offer as many times as desired up to 48 hours before sailing. For bookings within final payment, any amounts owed will be refunded in the form of nonrefundable Onboard Credit. For bookings outside of final payment, any amounts owed will be refunded to the original form of cruise fare payment. Bookings made after December 17, 2021, will be covered with our existing Best Price Guarantee policy. Bookings made by UK & Ireland guests after December 17, 2021 will be covered by the existing Price Promise policy.

LAST UPDATED: 3/16/2021

The most recent development shows that the conditions for safe travel are not yet in place in all destinations in Europe. Therefore, we are unfortunately forced to extend the suspension of cruise activities for selected ships in the fleet for North American guests until the dates shown below.

We know that in order to be a truly memorable vacation, a cruise must first and foremost be a pleasant and relaxing experience; therefore, we have dedicated our utmost attention to the implementation of new procedures and protocols with the assistance from all levels including international, national and local governments and health officials. We will continue to follow relevant developments in the response to the COVID-19 situation, and if necessary, we will provide updates.

Do you have a confirmed booking for one of the cancelled cruises?

Due to the emergency situation linked to the global Covid-19 pandemic and with the further introduction of containment measures (such as closing ports and restrictions on the movement of people who do not actually allow to operate), Costa Cruises has extended the voluntary suspension of selected cruises up to the dates above for North American guests.

Future Cruise Credit Voucher Information for Canceled Cruises¹

f your cruise has been canceled by Costa Cruises due to the COVID-19 pandemic, you will receive:

• A FUTURE CRUISE CREDIT VOUCHER OF 150% for cruises originally scheduled for 2020 in March, April and May.

• A FUTURE CRUISE CREDIT VOUCHER OF 125% for cruises originally scheduled for 2020 from June to December 18th

For Cruises originally scheduled to sail after December 19, 2020 up to the resumption date above:²

Guests who were originally booked to sail between December 19, 2020 up to the above resumption date will have the opportunity to change their booking to another available departure with the same price paid for the cancelled cruise choosing a departure of the same length from March 27, 2021 until June 15, 2021, and September 15, 2021 until December 15, 2021 (Excluding Christmas and New Year cruises) or another cruise between those dates above at the best available price, both with a $100 obc per person (up to $200 obc per cabin)* or request a refund by March 31, 2021.

LAST UPDATED: 5/19/2021

Crystal is aware of the recent news of Canada’s decision to restrict cruise travel until February 28, 2022, which would impact Crystal Serenity’s scheduled sailings this fall. We were surprised by the length of the extension of the Government of Canada’s ‘No-Sail Order,’ and as a result our itinerary team is now working on creating exciting alternative voyages. We will update our guests and travel advisors as soon as further information is available.

Cruise Cancellations
Crystal Esprit (Yacht) Voyages Through September 26, 2021
Crystal River Cruises' Voyages Through August 28, 2021
Crystal Symphony - Europe, Middle East, Asia and Australia Voyages Through December 2021
Crystal Endeavor (Expedition) Voyages Through August 2021

Like our guests, we are eagerly anticipating the day we can return to sailing the world again and welcome you back aboard. Unfortunately, the continually changing variables related to Covid-19 – including differing border restrictions, potential quarantine policies for various nationalities, and limited international airlift – continue to determine when, and where, this can happen.

We extend our deepest apologies for this situation that is beyond our control and remains a great frustration to us all. Everyone at Crystal, along with the officers and crew of our ships fleetwide, are very disappointed that we are compelled to take this action, but we will only return to cruising when it is deemed safe to do so by governing health authorities, and when international travel constraints allow.

All affected guests, and their travel advisers, were contacted directly with details of this cancellation along with their compensation and rebooking options. We encourage all affected guests to contact their travel advisor to assist them in selecting the future voyage/s of their choice.

CRYSTAL CONFIDENCE 3.0: TRAVEL ASSURANCE FOR 2021 – 2024 BOOKINGS
2021 – 2024: Simplified for Ocean, River, Yacht & Expedition

From a reduced deposit for all new bookings to waived admin fees and relaxed schedules for Early Full Payment Savings and cancellations, Crystal has temporarily streamlined its sales and booking processes to provide continuity across all brand experiences – Ocean, River, Yacht and Expedition. For existing bookings, the waived admin fee and relaxed Early Full Payment Savings date will be retroactively applied to your booking.

All days shown are prior to first date of service.

LAST UPDATED: 6/16/2021

As we prepare to welcome UK guests on board Queen Elizabeth for a series of UK voyages this summer, the path for a return to international cruising is less clear. As a result of continuing global travel restrictions, we have had to once again review our international sailing plans. Unfortunately, we need to make further changes to our published schedule across our fleet. You can find the details for all of the changes on these pages, but rest assured we will be contacting all impacted guests regarding their options.

Changes to Queen Elizabeth's itineraries.

All voyages after October 18, 2021 and on or before March 9, 2022 are now canceled and will be replaced with new voyages.

Queen Elizabeth’s Summer at Sea voyages for UK guests will be sailing as planned this summer and we are really excited to be able to welcome guests back on board at long last.

Following these UK staycation voyages, Queen Elizabeth was due to sail from the UK to spend a season in Australia. However with the current forecasts for the lifting of restrictions in Australia, this will not be feasible and therefore all Queen Elizabeth’s intended voyages sailing on or after October 18, 2021 and on or before March 9, 2022 are now canceled.

Instead, she will continue to sail a little closer to the UK, including voyages to the Iberian Coast and the Canary Islands. She will also be taking over some of Queen Victoria’s planned itineraries. These voyages will be available to book in July.

Changes to Queen Mary 2's itineraries.

Queen Mary 2’s 2022 World Voyage from January 3 to April 24 is unfortunately now canceled and will be replaced with new voyages.

Due to the number of affected international ports of call, and when restrictions in each will be lifted, it is highly unlikely that we will be able to deliver a true Cunard World Voyage experience. Therefore, her planned 2022 World Voyage sailing from January 3 to April 24 is unfortunately now canceled.

In place of her World Voyage, Queen Mary 2 will instead sail a series of three roundtrip voyages from Southampton to the Caribbean – one will sail via the Canary Islands and two will sail via New York - as well as three short cruise breaks. These voyages will be available to book in July.

Queen Mary 2’s published schedule of Transatlantic Crossings and Caribbean sailings on or after November 14, 2021 are to go ahead as planned.

Changes to Queen Victoria's itineraries.

All voyages between September 10 and April 29, 2022 are canceled. Five of these canceled voyages will transfer to Queen Elizabeth (V126, V128, V129, V130 and V201).

The number of affected international ports of call in Queen Victoria’s 2022 World Voyage, and when restrictions in each will be lifted, means it is highly unlikely that we will be able to deliver a true Cunard World Voyage experience. Therefore, her scheduled World Voyage and associated itineraries between January 10 and April 29, 2022 have been canceled.

Due to this, and the practicalities involved in returning the full Cunard fleet to service this year, we have taken the decision to cancel Queen Victoria’s current scheduled 2021 voyages and a number of her voyages in 2022. Queen Victoria will remain out of service until late April 2022.

However, with her sister ship Queen Elizabeth resuming sailing in July this year, she will now adopt five of Queen Victoria’s 2021 itineraries. These voyages are:

• V126 - The Canary Islands and Madeira, departing Southampton on Nov 1
• V128 – Bruges and Rotterdam, departing Southampton on Nov 27
• V129 - The Canary Islands, departing Southampton on Dec 1
• V130 – Atlantic Coast Adventure, departing Southampton on Dec 13
• V201 - Canary Islands Celebration departing Southampton on Dec 23

As Queen Elizabeth is the same class ship to Queen Victoria, with the same venues and layout, guests will have their booking transferred to the same stateroom grade or suite as originally selected. This transfer will happen automatically in the coming weeks and there is no need to contact us. In a small number of instances, we may not be able to transfer non-UK guest bookings over and in cases like these we or one of our travel advisor partners will be in contact with these guests shortly.

A new booking reference will be sent to all guests in due course.

Any pre-voyage purchases made for these voyages will be refunded to the credit or debit card used to pay.

Finally, we will be releasing a new series of Queen Victoria voyages to Western Europe, the Baltics and the Iberian Coast, sailing between April 23, 2022 and May 20, 2022. These voyages will be available to book in July.

All voyages scheduled to sail after May 20, 2022 remain unaffected.

Changes to Queen Mary 2's itineraries.

Queen Mary 2’s 2022 World Voyage from January 3 to April 24 is unfortunately now canceled and will be replaced with new voyages.

Due to the number of affected international ports of call, and when restrictions in each will be lifted, it is highly unlikely that we will be able to deliver a true Cunard World Voyage experience. Therefore, her planned 2022 World Voyage sailing from January 3 to April 24 is unfortunately now canceled.

In place of her World Voyage, Queen Mary 2 will instead sail a series of three roundtrip voyages from Southampton to the Caribbean – one will sail via the Canary Islands and two will sail via New York - as well as three short cruise breaks. These voyages will be available to book in July.

Queen Mary 2’s published schedule of Transatlantic Crossings and Caribbean sailings on or after November 14, 2021 are to go ahead as planned.

In this uncertain environment, we understand that you may appreciate some added flexibility.

Canceling voyages due to sail on or before December 31, 2021.

If you are booked on a Cunard voyage sailing on or before December 31, 2021 and wish to cancel, Cunard will levy a cancelation charge as a percentage of the fare paid in accordance with the following scales:

If you are booked on a Cunard voyage sailing on or before January 1, 2022 and wish to cancel, the standard cancelation policy applies.

If your booking has been impacted by the above suspensions, please contact your Travel Advisor to review the best available options for your reservation.

LAST UPDATED: 8/18/2021

Our focus remains on operating our ships in a responsible way that continues to create magic for all on board. We are resuming sailing in a gradual, phased approach that emphasizes multiple layers of health and safety measures, developed in consideration of guidance from the US Centers for Disease Control and Prevention and other medical experts.

Disney Fantasy will Resume Sailings from Florida in September

As we continue to resume sailings in a gradual, phased approach, it is necessary for us to cancel the September 4, 2021, Disney Fantasy sailing. Guests who have paid their reservation in full have been offered the choice of a cruise credit to be used for a future sailing or a full refund. Guests who have not paid their reservations in full will automatically receive a refund of what they have paid so far. Affected Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps.

The Disney Fantasy will resume sailing beginning September 11, 2021, with 4-night cruises from Port Canaveral, Florida. These 4-night sailings will be available to book beginning August 25, 2021. During this initial phase, the Disney Fantasy will only visit Disney Castaway Cay, our private island in The Bahamas. We hope to resume 7-night voyages or longer onboard the Disney Fantasy in October and look forward to sharing more information with Guests soon.

Guests currently booked on seven-night Disney Fantasy voyages that depart Sept. 11, Sept. 18, Sept. 25 and Oct. 2 will have their reservations automatically transitioned to the new four-night itineraries, which will have the same departure dates. These Guests will be refunded the difference in cost of the voyage fare, taxes, fees, and port expenses, and Vacation Protection Plan, if applicable. Guests that remain on their original sail date will receive a $400 non-refundable onboard credit per stateroom that can be used toward onboard purchases. These Guests will also receive a 25% discount that can be applied to most future sailings taken by September 30, 2022. This discount will be available once Guests return from their 4-night sailing. Guests may also choose to cancel their reservation and receive a full refund.

Impacted Guests and travel agents will receive an email from Disney Cruise Line outlining details and next steps. Guests who've booked their reservation through a travel agent should contact them directly with any questions. Those who have booked directly with Disney Cruise Line, and have questions after receiving their email, should call (866) 325-6685 or (407) 566-7797.

Disney Dream Sailings

As previously shared, the Disney Dream is currently sailing in The Bahamas, offering a mix of 3- and 4-night itineraries from Port Canaveral.

Disney Magic and Disney Wonder Sailings

The Disney Magic is sailing in the United Kingdom for a limited time this summer on short voyages exclusive to UK residents.

We continue to prepare the Disney Magic and Disney Wonder to welcome Guests once again in U.S. waters and we look forward to sharing more information soon.

Book Your Disney Cruise with Confidence

Ready to return to the sea? It’s almost time to experience new magic, make new memories and explore the world together once again. Enjoy peace of mind when booking your Disney cruise with these temporary modifications that let you adjust your sail date or receive a full refund should the need arise. Please note that these temporary policies do not apply to the Disney Magic at Sea UK Summer 2021 sailings.¹

Extended Final Payment: For sailings through January 31, 2022, final payment is temporarily extended until 60 days prior to sailing for Guests booked in unrestricted stateroom categories.

Cancellation Fee Schedule: For sailings through January 32, 2021, the cancellation fee schedule has been temporarily relaxed.²

Cruise Date Flexibility: For any sailings booked by July 31, 2021 scheduled to sail on or before December 31, 2021, you can change your sail date up to 15 days prior to departure. Guests scheduled to sail on or before November 30, 2021 may take advantage of this offer.³

Flexible Refund Policy: Within 14 days of the sailing, booked Guests with COVID-19-related health concerns (symptoms or exposure) can receive a full refund without Disney-imposed cancellation fees or apply their cruise fare toward a future sail date.⁴

Important Details

Notice to Passengers Regarding Travel Recommendation from U.S. Centers for Disease Control and Prevention (CDC) on COVID-19 and Cruise Ship Travel
The CDC has issued a Level 3 Travel Notice recommending that all people avoid travel on cruise ships. The complete notice is available at https://wwwnc.cdc.gov/travel/notices/covid-3/coronavirus-cruise-ship and is subject to change by the CDC without notice. If a threshold of COVID-19 is detected on board the cruise ship during a voyage, the voyage will be ended immediately and the ship will return to the U.S. port of embarkation, and your subsequent travel, including your return home, may be restricted or delayed.

COVID-19 Warning
While we are still evaluating the timing, when we return to sailing we will inform you of enhanced health and safety measures – for you, our other Guests, Cast and Crew Members. You will be required to follow all posted instructions when sailing with Disney Cruise Line.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable.

By sailing with Disney Cruise Line you voluntarily assume all risks related to exposure to COVID-19.

Help keep each other healthy.

LAST UPDATED: 9/16/2021

By late spring 2022, Holland America Line will have a complete fleet back to cruising with the restart of operations for Noordam, Oosterdam, Volendam, Westerdam, and Zaandam. These ships will join Eurodam, Koningsdam, Nieuw Amsterdam, Nieuw Statendam, Rotterdam and Zuiderdam, which have returned to service or are slated to restart cruising by November 2021.

With these new start dates, the Grand World Voyage and Grand South America and Antarctica Voyage will not operate in 2022 and will resume in 2023.

Noordam Returns March 14, 2022
Holland America Line is working with Japanese authorities to begin cruising for Noordam March 2022 in Japan with four sailings scheduled. When Noordam sets sail in March, the ship plans to offer three 14-day cruises that deeply explore Japan. Sailing roundtrip from Yokohama (Tokyo), Japan, the ship makes several calls around the country and with a one- or two-day visit on each itinerary to South Korea, Taiwan or Russia. The 14-day journeys can be combined to form 28-day Collectors’ Voyages. In April, Noordam will cross the Pacific Ocean and sail a season in Alaska with cruises between Vancouver, British Columbia, Canada, and Whittier, Alaska.

Oosterdam Returns May 1, 2022
Guests eager to visit the Mediterranean next year can embark Oosterdam beginning with the May 1, 2022 departure. The ship will cruise between Civitavecchia (Rome) and Venice, Italy; and Barcelona, Spain, and Venice; or roundtrip from Venice on seven- and 12-day itineraries. Oosterdam will explore ports in Italy, Greece, Turkey, Montenegro, Croatia, Albania, France, Malta and Israel. Following a transatlantic crossing in November 2022, the ship will traverse the Panama Canal and take a southerly route to a series of South America and Antarctica expeditions ranging from 14 to 22 days between Buenos Aires, Argentina, and San Antonio (Santiago), Chile.

Volendam Returns May 1, 2022
When Volendam returns on May 1, the ship will offer longer explorations ranging from 14 to 35 days through exciting Baltic and Northern Europe destinations. The ship also sails along the Iberian Peninsula to the Mediterranean and down to Egypt and Israel.

Westerdam Returns May 8, 2022
When Westerdam returns on May 8, 2022 the ship will embark on a season of seven-day Alaska cruises roundtrip from Seattle, Washington. In September, the ship will begin a season in Asia with a variety of 14-day itineraries from Singapore; Hong Kong, China; and Yokohama (Tokyo).

Zaandam Returns May 12, 2022
Zaandam restarts on May 12 in the Canada/New England region, with a cruise from Ft. Lauderdale to Boston followed by itineraries between Boston and Montreal. In July, the ship will offer the popular 35-day Voyage of the Vikings itinerary roundtrip from Boston to Canada, Greenland, Iceland and other destinations.

Grand Voyages Resume In 2023
When the Grand World Voyage departs Jan. 3, 2023, Zuiderdam will debut on the 128-day around-the-world sojourn. Volendam will return for the 74-day Grand South America and Antarctica Voyage in 2023 that departs Jan. 3, 2023. Guests who were booked on the 2022 Grand South America and Antarctica Voyage will be automatically moved to the 2023 departure aboard Volendam. Guests who were booked on the 2022 Grand World Voyage aboard Zaandam will be automatically moved to the 2023 Grand World Voyage aboard Zuiderdam.

Koningsdam Takes On Popular Hawaii, Tahiti And Marquesas Cruise In 2023
Koningsdam will take on Zuiderdam’s longer itineraries in 2023. Koningsdam’s 25-day Mexican Riviera and Circle Hawaii Collectors’ Voyage will move from a Jan. 31, 2023 departure to Jan. 7, 2023, for 24 days. In February, the larger Pinnacle Class ship offers the exotic 35-day Hawaii, Tahiti and Marquesas itinerary roundtrip from San Diego. All guests booked for that departure aboard Zuiderdam will be moved to Koningsdam. Zuiderdam’s Panama Canal cruises in January and April 2023, as well as a 10-day Mexico and Sea of Cortez voyage, will be assumed by Zaandam.Holland America Line. See the terms and conditions in the Cancellation Preferences Form for all details.

If your booking has been impacted by the above suspensions, please contact your Travel Advisor to review the best available options for your reservation.

Worry-Free Promise¹

Holland America Line has temporarily adjusted our cancellation policy to make it easier for you to cancel or change plans.

Book a cruise by December 31, 2021 (that departs through April 30, 2022) and you can cancel for any reason up to 30 days before departure and automatically receive a Future Cruise Credit with our Flexible Cancellation. Additionally, you may cancel up to your sailing date if you test positive for COVID-19 and will also receive a Future Cruise Credit.

LAST UPDATED: 6/21/2021

We know that booking an Expedition Cruise or Norwegian Coastal Voyage during this time of travel restrictions and uncertainty can feel risky. To take that risk away from you, we’re adopting a new rebooking policy for all our 2021 cruises. This new policy will work side-by-side with our customer-centered cancellation and refund policy for all 2021 and 2022 cruises.

Free Rebooking On 2021 cruises

Yes, we’re removing the rebooking fee, giving you greater flexibility when it comes to picking a date of travel that works better for you.

• This applies to all new bookings made by 30 June 2021 or bookings already made under the Book with Confidence policies, for sailings that depart in 2021.
• Rebook on any cruise that sails before 31 December 2022.

Easy Refund On 2021 cruises

Book a 2021 or 2022 cruise by 30 June 2021 and if you cancel it for any reason in the future, we promise that you’ll receive your refund – including your deposit – within 14 days.

No vouchers and no month-long waiting times. Your money back in just two weeks, minus a cancellation fee*. Cancel three or six months ahead of your cruise to receive your refund.

*Cancellation fee per guest: 

• Expedition Cruises: 190 USD
• Norwegian Coastal Voyages: 125 USD

LAST UPDATED: 9/16/2021

The health and safety of our guests and crew members is our priority. MSC Cruises USA regrets to inform you that we have made the difficult decision to cancel or change select cruises. Click here to view our latest cruise updates, and select your ship to view the latest voyage cancellations.

MSC Meraviglia will kick off MSC Cruises' restart with cruises beginning August 2, 2021, with 3- and 4-night cruises from Miami to The Bahamas featuring our exclusive private island, Ocean Cay MSC Marine Reserve.

On September 18, 2021, MSC Meraviglia will add 7-night cruises from Miami to The Bahamas and Caribbean, including Ocean Cay MSC Marine Reserve.

MSC Divina will resume cruising from Orlando (Port Canaveral) on September 16, 2021, offering 3-, 4-, and 7-night cruises to The Bahamas and Caribbean, also including stops at Ocean Cay MSC Marine Reserve.

CRUISE WITH CONFIDENCE
At MSC Cruises we want to provide you with the best cruise experience from the moment you plan your cruise to your return home. We are committed to giving you peace of mind by providing a safe and flexible cruise experience.
Book now or manage your existing booking with maximum flexibility and find out more about our comprehensive health and safety protocols.

TOTAL CRUISE FLEX
If your booking date and cruise date matches the above information, MSC Cruises USA allows you to change your cruise up to 48 hours prior to departure by 5pm EST. You can move your money to any other cruise (any ship, any sail date) on or before Apr. 30, 2022. Valid on all cruises through September 30, 2021 AND cruising on or before Sepetember 30, 2022.

LAST UPDATED: 8/18/2021

To ensure that guests can cruise with ultimate freedom and confidence, as part of NCL's Sail Safe™ health and safety program, the following protocol has been implemnted:

All guests sailing aboard cruises with embarkation dates through December 31, 2021, are required to be fully vaccinated, at least 2 weeks prior to departure, in order to board.¹

Guests who are not old enough to be vaccinated or otherwise not eligible to be vaccinated will not be allowed on these sailings. Norwegian Cruise Line looks forward to the day when they can safely welcome these guests back onboard their ships, when the public health environment allows them to modify their protocols accordingly.

Guest must acknowledge vaccination status prior to their sailing and bring proof of vaccination to the terminal for their cruise.²

In support of a gradual return to service approach, we have suspended a select number of sailings across the fleet as follows:

Additional Suspended Sailings

• Ship - Suspended Through
• Pride of America - November 20, 2021
• Norwegian Dawn - November 21, 2021
• Norwegian Joy - November 13, 2021
• Norwegian Sky - January 21, 2022
• Norwegian Star - January 2, 2022
• Norwegian Spirit - January 28, 2022

Guests who had an active reservation on a suspended cruise will automatically receive a refund of their cruise fare in the original form of payment for the amount paid by August 18th, 2021.

Additionally, a 10% off coupon will be automatically added to the guest's account, if the guest has not already received one for a previously cancelled sailing or an account that currently has a 10% coupon.

For affected reservations paid via a previously issued Future Cruise Credit, the full value of the FCC used will be re-applied to the guest’s Latitudes account within 7 days. This is done automatically, and no further action is required on the guest or travel advisor’s part.

Norwegian Cruise Line Peace of Mind Policy

Enjoy Peace of Mind when you book with Norwegian Cruise Line. Change of plans? No problem. Want to use your Future Cruise Credit next year? Or even the year after? Sure thing. Whenever you’re ready, we’ll be ready to welcome you back on board.

Any guest whose reservation was cancelled under Peace of Mind from January 1, 2021 forward, will have one year from issue date to redeem their future cruise credit. Peace of Mind FCCs issued prior to December 31, 2020, must be redeemed by December 31, 2021. All Peace of Mind FCCs are valid for sailings departing on or before December 31, 2022.

To provide additional peace of mind and flexibility to those guests who are planning and booking their bucket-list cruise vacations we will be extending our Peace of Mind policy for new and existing bookings for any voyage with an embarkation date through and including October 31, 2021. With Peace of Mind guests are free to cancel anytime up to 15 days in advance of embarkation.

Cancel Up to 15 Days Prior
For cruises through October 2021, cancel 15 days prior to vacation start for a full Future Cruise Credit.

100% Future Cruise Credit
Enjoy the flexibility to use your 100% Future Cruise Credit for sailings through December 2022.

Book Risk-Free
For all cruises through October 31, 2021, you can cancel up to 2 months before your sailing and receive a full refund under our modified cancellation policy. Additionally, for all cruises departing through March 31, 2022, cancel up to 61 days prior for a full refund.

The safety and well-being of guests and team members are Norwegian Cruise Line’s number one priority. The company has a Chief Medical Officer on staff as well as dozens of medical professionals throughout its fleet, and it continues to consult with The World Health Organization (WHO) and the U.S. Centers for Disease Control and Prevention (CDC) to make the best decisions possible and take appropriate action as needed.

Norwegian Cruise Line is very proud of the protocols and preventative measures it has in place to address concerns regarding COVID-19. In addition to extensive cleaning and disinfection protocols on board all voyages and health screenings of passengers and crew members, the Company has been denying boarding to guests who have traveled from, visited or transited via high-risk areas; and it has modified several sailings to avoid areas of concern. To learn more about the preventative measures NCL is taking to ensure your health and safety, click here for a helpful infographic.

LAST UPDATED: 4/28/2021

NOTICE TO PASSENGERS REGARDING ADVICE FROM US CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) ON COVID-19 AND CRUISE SHIP TRAVEL. CLICK HERE TO REVIEW DETAILS.

At Oceania Cruises, the health, safety and well-being of our guests, crew and the communities we visit has always been and remains our highest priority. Given the continued global efforts to combat the spread of the global COVID-19 coronavirus pandemic, we are extending our suspension of voyages to include all scheduled departures aboard Marina through and including August 19, 2021. Marina returns to her previously published schedule of departures beginning with the August 29, 2021 sailing from Copenhagen. All departures through September 30, 2021 aboard Riviera, Regatta, Insignia, Nautica and Sirena are cancelled. Additional ship restart dates will be communicated in the future.

All reservations under deposit or final payment with a credit card, check, or bank wire will automatically receive a full (100%) refund of all funds that have been applied to your reservation.

If your reservation has been deposited or paid in full utilizing a previously issued Future Cruise Credit, your Future Cruise Credit will be re-issued for the amount that was applied. Future Cruise Credits are not redeemable for cash refunds.

If you wish to book a similar or identical itinerary for 2022, you can reserve the dream voyage of your choosing with total peace of mind and confidence knowing that every sailing is covered by our Best Price Guarantee. Should a better public promotion or price become available, up to the date of sailing, you may take advantage of it.

Ancillary items and packages, etc. purchased through us will be automatically refunded.

Any travel protection purchased through us will also be refunded.

Guests who have previously opted to cancel under the Travelers Assurance Program do not qualify for this offer.

Please allow up to 60 days for refunds to be processed.

Please know our team is working around the clock to do what is right by our guests and travel partners. We continue to monitor this situation closely and will provide additional updates as they are available.

As always, your business is important to Oceania Cruises and we appreciate your trust in us. We remain dedicated to providing our guests with the best travel experiences across the globe.

Oceania's Travel Assurance Program

Guests and travel partners can now have total peace of mind knowing that should they need to cancel, for any reason, they will not lose a dollar. Guests who have paid in full may cancel up to 15 days prior to their departure and receive a Future Cruise Credit equal to 100% of the cruise fare paid.

Additionally, guests and Travel Advisors can book with confidence knowing that up to the day of sailing, should there be another applicable Oceania Cruises public promotion that offers a better value through amenities or price, they may take advantage of that promotional offer and/or price

PROGRAM APPLICABILITY AND CONDITIONS:

BEST PRICE GUARANTEE

• Valid for all bookings, sailings, and destinations.
• Valid for all Oceania Cruises public, published, pricing and amenity-based promotions.
• Promotion or Pricing Adjustment requests are subject to voyage and accommodation category availability at time of request.
• Pricing adjustments after final payment date will be in the form of a shipboard credit, future cruise credit, or upgrade, at Oceania Cruises’ discretion.

NO-PENALTY CANCELLATIONS

• Once paid in full, cancel for any reason up to 15 days prior to departure and receive a Future Cruise Credit equal to 100% of the cruise fare paid.
• Valid for all reservations made between August 1, 2020 and March 31, 2021, for scheduled voyages departing on or before October 31, 2021.
• Future Cruise Credit is valid for redemption for one year from date of issue for travel departing no later than December 31, 2022.

The safety, security and well-being of Oceania's guests and crew is their number one priority. Occeania has proactively implemented a comprehensive set of preventative measures outlined below to address concerns regarding COVID-19. They will continue to consult with The World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC) and other global public health and industry associations and will take additional preventative actions as deemed necessary.

LAST UPDATED: 8/25/2021

LAST UPDATED: 4/28/2021

NOTICE TO PASSENGERS REGARDING ADVICE FROM US CENTERS FOR DISEASE CONTROL AND PREVENTION (CDC) ON COVID-19 AND CRUISE SHIP TRAVEL. CLICK HERE TO REVIEW DETAILS

The safety, security and well-being of our guests, crew and communities we visit is our number one priority.

Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages to now include all cruises departing through September 30, 2021 for Seven Seas Explorer®, Seven Seas Mariner®, Seven Seas Navigator®, and Seven Seas Voyager®. In conjunction with today’s announcement, Seven Seas Splendor’s voyages are suspended up until her September 11, 2021 voyage. For more information for impacted guests on these voyages, click here.

We are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies, and as such, we have developed a set of new enhanced health and safety protocols, which can be found here. Additionally, on October 30, 2020 the U.S. Centers for Disease Control and Prevention issued the Framework for Conditional Sailing Order, a roadmap for the steps the CDC will require for resumption of cruise voyages in the U.S. We are reviewing the Order and continue to partner with global and domestic authorities, including the CDC, to chart a path forward.

To ensure guests feel confident about sailing with Regent, we have extended our Regent Reassurance policy to include all reservations made by May 31, 2021. On Regent Seven Seas Cruises voyages embarking through October 31, 2021, guests who have paid in full have the option to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit, which can be applied to any new reservation within one year on any Regent voyage sailing before December 31, 2022.

Please check back for regular updates.

*Guests sailing in the Regent Suite, or on a World Cruise or Grand Voyage, may cancel for any reason up to 65 days prior to departure date and receive a 100% Future Cruise Credit.

REGENT REASSURANCE
FLEXIBILITY | CHOICE | CONFIDENCE

Regent Reassurance is a policy that seeks to give you flexibility, choice and the confidence to plan your Regent Seven Seas Cruises vacation. Regent Reassurance allows new and existing reservations that have paid in full to cancel up to 15 days prior to departure date and receive a 100% Future Cruise Credit.

For reservations made by May 31, 2020, on all voyages departing on or before December 31, 2020, guests who have paid in full and cancel their applicable voyage at least 48 hours prior to the departure date are eligible to receive a 100% Future Cruise Credit.

For all reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit.

For reservations made between August 1, 2020 and April 30, 2021, on voyages departing by October 31, 2021, guests sailing in Deluxe Window through Master Suites (Category MS-H) who have paid in full and cancel their applicable voyage at least 15 days prior to the departure date are eligible to receive a 100% Future Cruise Credit; for Full Grand Voyage and Full World Cruise reservations, along with Regent Suite reservations (Category RS), guests who have paid in full and cancel their applicable voyage at least 65 days prior to departure date are eligible to receive a 100% Future Cruise Credit.

The Future Cruise Credit may be applied toward a new reservation(s) made within one year of the Future Cruise Credit issue date, toward a new or existing reservation (prior to final payment).

LAST UPDATED: 6/21/2021

We understand you may have questions about your upcoming vacation with us, particularly if it is due to depart prior to 17th May. We are contacting all our guests who are due to travel before the 17th May in departure date order therefore if you haven't heard from us already please rest assured we will be in contact with you in the next couple of weeks and there is nothing you will need to do in the meantime.

For vacations departing after May 17th, there are currently no changes planned for your trip. In the meantime please read our latest information on how we will ensure that you have a safe and happy vacation, guaranteed.

Book with Riviera River Cruises and Book with Confidence

New Flexible Booking Policy

With 2022 vacations on sale earlier than ever, along with flexible booking options, you can plan ahead and book with confidence.

Book a vacation with us by June 30 2021 and you can enjoy the flexibility to change your booking before travel, with no fees and no questions asked. You can change your booking up to 45 days before departure for 2021 holidays. New bookings for 2022 can be changed for free up until September 30 2021.

We know that in uncertain times, you need to feel confident when making a booking. We want you to be sure that you won’t lose out if your plans need to change, and your money is safe and secure. That’s why we’ve introduced a series of new, enhanced policies to protect you, so you can book with confidence.

Rest assured, when you book your vacation with Riviera Travel, you can do so with complete confidence.

• Flexible Booking¹ - With 2022 vacations on sale earlier than ever, along with flexible booking options, you can plan ahead and book with confidence. Book a vacation with us by June 30 2021 and you can enjoy the flexibility to change your booking before travel, with no fees and no questions asked. You can change your booking up to 45 days before departure for 2021 vacations. New bookings for 2022 can be changed for free up until September 30 2021.
• Covid-19 Cancellation Protection as standard – if for whatever reason, you’re not able to travel as a consequence of the pandemic, you can transfer your vacation to a later date completely free of charge. Some terms and conditions apply.²
• Covid-19 Curtailment Protection as standard – if you have to cut your vacation short as a direct consequence of the pandemic and your insurance provider doesn’t cover you, we’ll automatically compensate you for the proportion of your vacation that you’ve missed out on.
• Best Price Promise - if the price of your vacation is reduced after you book, we’ll automatically reduce the cost for you too. There’s no benefit for booking late, but by booking early, you can secure your preferred dates and options.
• Happy in every sense or your money back – if you’re not happy or comfortable in your new surroundings by Day Two, we’ll bring you home at no extra charge and offer you a full refund.

LAST UPDATED: 10/30/2021

Our guests and crew's safety and well-being are always our top priorities. We are excited to announce the return to service this summer for many of our ships. As we continue working on our Royal Comeback, we will continue to update you as we announce additional ships returning to service. Ships returning to service:

• Adventure of the Seas: June 12, 2021 departing from Nassau, Bahamas
• Allure of the Seas: August 8, 2021 departing from Port Canaveral, Florida
• Anthem of the Seas: July 7, 2021 departing from Southampton, United Kingdom
• Brilliance of the Seas: December 16, 2021 departing from Tampa, Florida
• Enchantment of the Seas: December 23, 2021 departing from Baltimore, Maryland
• Explorer of the Seas: November 7, 2021 departing from San Juan, Puerto Rico
• Freedom of the Seas: July 2, 2021 departing from Miami, Florida
• Grandeur of the Seas: December 5, 2021 departing from Bridgetown, Barbados
• Harmony of the Seas: August 15, 2021 departing from Barcelona, Spain & Civitavecchia (Rome), Italy
• Independence of the Seas: August 15, 2021 departing from Galveston, Texas
• Jewel of the Seas: July 10, 2021 departing from Limassol, Cyprus
• Liberty of the Seas: October 3, 2021 departing from Galveston, Texas
• Mariner of the Seas: August 23, 2021 departing from Port Canaveral, Florida
• Navigator of the Seas: November 19, 2021 departing from Los Angeles, California
• Oasis of the Seas: September 5, 2021 departing from Bayonne, New Jersey
• Odyssey of the Seas: July 31, 2021 departing from Fort Lauderdale, Florida
• Ovation of the Seas: August 13, 2021 departing from Seattle, Washington
• Quantum of the Seas: December 1, 2020 departing from Singapore
• Radiance of the Seas: April 29, 2022 departing from Vancouver, Canada
• Rhapsody of the Seas: May 23, 2022 departing from Civitavecchia (Rome), Italy
• Serenade of the Seas: July 19, 2021 departing from Seattle, Washington
• Spectrum of the Seas: October 5, 2021 departing from Hong Kong, China
• Symphony of the Seas: August 14, 2021 departing from Miami, Florida
• Vision of the Seas: January 24, 2022 departing from Fort Lauderdale, Florida
• Voyager of the Seas: April 24, 2022 departing from Copenhagen, Denmark

Below are some options for you, including one that has been very well received by our guests, as it provides a little something extra to use when we all start cruising again!

Future Cruise Credit (Higher Value)
As a result of this change, we’re providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2022. Please re-book using your FCC by April 30, 2022. We will automatically issue you your Future Cruise Credit (FCC) via email, so there’s nothing for you to do!

• Please know, taxes & fees and any RoyalUp upgrades will be automatically refunded. You can expect to see these in 45 days.

• If you used a Cruise with Confidence certificate on this sailing, you’ll receive a new Future Cruise Certificate for 125% of your total cruise fare value paid, including the value of your original certificate.

• Guests booked on charter sailings are not eligible for offers related to the Global Suspension or Cruise with Confidence. Please refer back to the charter client for more information.

Full Refund Option (Lower Value)
If you prefer the lower value in a full refund instead of the 125% Future Cruise Credit, we’re happy to process this for you. Given how fluid this situation is, and the opportunity to use the extra credit being offered, you may request a refund and your certificate will be deactivated. Please contact us for further details.

Lift and Shift Program
If you prefer to move your existing booking to a sailing next year – we’re happy to move you! We will price protect the original pricing and/or promotion on the same itinerary, embarkation port, length, product, and stateroom category as your original sailing within 2 weeks (before or after) of the original sail date in 2021. For example, if you are moving from a September 4th, 2021 sailing, you can move to a sailing that is the same itinerary, embarkation port, length, product, and stateroom category, and the sail date between August 21st, 2022 – September 18th, 2022.

Only sailings departing on or before April 30, 2022 can be rebooked as part of our Lift & Shift offer. Sailings departing after April 30, 2022 are unavailable as options through this offer, regardless of the original sail date (unless otherwise specified). Additional exclusions may apply and some sailings may not qualify for this offer. Complimentary Casino offers are not eligible for Lift and Shift.

Royal Caribbean's Cruise with Confidence Program

As of May 6, 2020, our enhanced Cruise with Confidence program gives you even more flexibility.

Whether you’re already booked on a cruise, or are thinking about it, we want you to Cruise with Confidence. That’s why Royal Caribbean will let you cancel any cruise that sets sail from now through April 30th, 2022. Whether it’s a booking you already have or one you make right now through December 17, 2021, you’re covered. As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit. The credit is valid to book by April 30th, 2022 and sail by December 31st, 2022.

As of May 6, 2020 we have also added the new "Best Price Guarantee" and "Lift and Shift" options outlined below:

• NEW! Best Price Guarantee - Spot a better price on your booked cruise? Our Best Price Guarantee lets you take advantage of a better price up to 48 hours before your sail date — just give us a call. You’ll receive the difference as a non-refundable onboard credit inside final payment or rate adjustment outside final payment.

What you need to know.

• As long as you cancel at least 48 hours before your sail date, you’ll receive a Future Cruise Credit.

• The Cruise with Confidence program covers bookings that are booked on or before December 17, 2021, that set sail on or before April 30, 2022.

• Future Cruise Credits are valid to book by April 30th, 2022 and sail by December 31st, 2022.

• You may owe any difference in cruise fare if your new booking exceeds the Future Cruise Credit’s value.

• Some restrictions may apply.

• If you opt into the Cruise with Confidence 100% Future Cruise Credit, you do not qualify for any Future Cruise Credit offers or refunds related to our Global Suspension of sailings.

LAST UPDATED: 6/16/2021

Seabourn, the ultra-luxury cruise line, continues to work with various government and port officials to develop plans for a full return to cruising. As a result of the current environment and travel restrictions that remain in place, the brand is updating travelers on the restart dates for the five ships currently in its fleet.

Based on these latest revisions, the Seabourn fleet restart is now planned as follows:

• Seabourn Ovation – July 3, departing from Athens, Greece to operate in the Greek Isles
• Seabourn Odyssey – July 18, departing from Bridgetown, Barbados to operate in the Southern Caribbean
• Seabourn Quest – November 7, departing from Miami to begin the Antarctica season (previously announced)
• Seabourn Sojourn – January 11, 2022, departing from Los Angeles to begin the World Cruise
• Seabourn Encore – April 17, 2022, departing from Athens, Greece

Seabourn Encore and Seabourn Ovation will not sail in Asia, Arabia or Australia for the 2021-2022 fall or winter/spring seasons due to continuing limitations in travel throughout those regions. As such, the brand is cancelling select departures on Seabourn Encore and Seabourn Ovation between September 1, 2021 – April 26, 2022 to align with the overall restart plan.

Following the summer season in the Greek Isles, Seabourn Ovation will now sail a selection of departures originally scheduled to operate on Seabourn Sojourn from Oct. 9 - December 21, 2021. The ship will then begin the new year by operating 12 brand-new sailings in the Caribbean/Panama Canal and Europe from January through May 2022 before resuming its originally planned deployment in the Western Mediterranean. These new Seabourn Ovation sailings will be open for booking on July 8, 2021. This will be the first time Seabourn Ovation will call on the United States.

Notice as of 3/9/21:

Seabourn, the ultra-luxury cruise line, is maintaining its optimism for the ultimate restart of travel while, in the meantime, continuing to take a practical approach in extending its current operational pause. As a result of the current environment, the brand is cancelling a series of select 2021 Europe departures.

Voyages affected include:

• Seabourn Sojourn, with departures through September 25, 2021
• Seabourn Encore, with departures through August 21, 2021

Guests with bookings affected by this announcement are being given as much notice as possible to provide them with greater clarity around their travel plans. Guests and their travel advisors will be sent specific details applicable to their booking.

Notice as of 3/9/21:

The cancellation announcement applies differently by ship. Voyages affected include:

Seabourn Sojourn, with its next scheduled departure now set for July 3, 2021.
Seabourn Encore, with its next scheduled departure now set for July 3, 2021.
Seabourn Ovation, with its next scheduled departure now set for July 3, 2021.
Seabourn Quest, with its next scheduled departure now set for November 7, 2021.

Guests with bookings affected by this announcement are being given as much notice as possible to provide them with greater clarity around their travel plans.

“Our highest priorities are compliance, environmental protection and the health, safety and well-being of our guests, crew and the people in destinations we visit,” said Josh Leibowitz, president of Seabourn. “We understand guests are eager to travel and, even though we have extended our pause in operations a bit further, we continue to prepare to welcome them back once again.”

Book With Confidence Policy:

For bookings made prior to September 30, 2021 for sailings departing prior to April 30, 2022:

• Cancel up to 30 days prior and receive a 100% FCC for your cancel fees (monies received). Or within 30 days of embarkation if you test positive for or have been directly exposed to COVID-19.

– PLUS –

• Best Fare Guarantee: For bookings made by September 30, 2021 contact us* if you see a better public fare offered on Seabourn.com.

*Compensation will be provided on a request basis only.

COVID-19 Protection Program

This new element of the Booking with Confidence program provides further peace of mind for guests within 30 days of embarkation through disembarkation for bookings made prior to September 30, 2021 and sailing on or before April 30, 2022. It is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early.

It is also designed to assist guests who, as a result of governmental travel restrictions put in place within 30 days of embarkation, cannot travel to the country of embarkation for their booked cruise. The program outlined below will apply to the affected guests and their immediate travel party in the same suite.

LAST UPDATED: 6/21/2021

Safeguarding the health and safety of our guests, crew and the communities we visit is our top priority. As we work with the CDC and others toward this shared goal, please see below the first sailing for each ship we are currently planning on operating if conditions allow.

While we have suspended all current voyages with your wellbeing in mind, we understand that you may be waiting to travel once again. A common trait among all those with a passion for discovery: rough waters only strengthen our yearning to explore the authentic beauty of our planet.

Silversea’s mission is to support you in traveling our beautiful world in safety, comfort and luxury. In the interest of commencing operations as soon as is safe to do so, Silversea is currently proceeding with a ‘rolling’ cancellation system, in which we are cancelling cruises only when we know that we are unable to operate them. We are therefore avoiding having to cancel cruises that have the possibility of operating. We are doing our utmost to take the best decisions during this very uncertain time and we will keep updating this page with the latest information.

Silversea’s global family looks forward to reuniting as soon as possible, with the recommencement of our ships’ itineraries around the world.

As of today’s date, this list is accurate. However, please note that the situation is constantly changing and we cannot guarantee that the voyages shown below will indeed sail on the date shown. We are monitoring the position daily and will keep this page updated.

Silver Moon:
• MO210607007 - Silver Moon will set sail on June 18, 2021

Silver Origin:
• OR210605007 - From June 19, 2021, Silver Origin will resume sailing

Silver Muse:
• SM210603007 - From July 29, 2021, Silver Muse will resume sailing

Silver Shadow:
• SS210607010 - Silver Shadow will commence service once again from July 30, 2021

Silver Spirit:
• SL210610012 - Silver Spirit will set sail on September 3, 2021

Silver Explorer:
• E1210528009 - Guests will cruise on Silver Explorer again from September 10, 2021

Silver Dawn:
• DA211109010 - Silver Dawn will commence service from November 9, 2021

Silver Cloud:
• E4210614012 - Silver Cloud will set sail on November 14, 2021

Silver Whisper:
• WH210620014 - Silver Whisper will commence service once again from November 17, 2021

Silver Wind:
• WI211120022 - Silver Wind will welcome guests once more from November 20, 2021

Booked guests on cancelled voyages will receive up to 110% cruise fare refund in the form of a Future Cruise Credit (FCC), which can be applied on any future cruise commencing no later than one year after the expiry date and it’s valid two years from issuance. This is an incredible value to enhance the future cruise by choosing a longer itinerary or upgrading the stateroom category.

Future Cruise Credits are transferable to family and friends, and can be used partially and applied on more than one new booking.

EXCLUSIVE VENETIAN SOCIETY CRUISE DAYS: On voyages cancelled by Silversea due to Covid-19 from March 1, 2020 onward Venetian Society members will accumulate VS days on the cancelled voyage as well as on the new booked with the FCC.^

SILVERSEA "CRUISE WITH CONFIDENCE" PROGRAMME

You will be able to cancel your cruise up to 30 days prior to departure for all voyages until 30 April 2022, without penalties when selecting a Future Cruise Credit. Applicable for all bookings made prior to 31 August 2021. World Cruise is excluded.

COVID-19 PROTECTIONS
Should authorities in your country or residence prohibit travel, or should you or a member of your travelling party test positive within 30 days prior to the cruise, you will receive 100% Future Cruise Credit or 100% refund for the total booking amount.

WHEN GUESTS CANCEL 30 DAYS PRIOR TO DEPARTURE DATE:
- Guests will receive a 100% Future Cruise Credit (FCC)*. The FCC is equivalent to the portion of the booking paid minus any cancellation penalties from 3rd party suppliers charged to Silversea.
- If guests opt for a cash refund* instead, our limited-time, relaxed cancellation terms will apply for 2021 voyages, while for 2022 and 2023 voyages, the standard Silversea Cancellation terms will apply.

CANCELLATION TERMS IF OPTING FOR A CASH REFUND:
- For voyages on 2022 and 2023, the standard Silversea Cancellation terms will apply.

However, for a limited time for voyages in 2021 we have relaxed the penalty terms for guests who prefer a cash refund as follows:
- When a guest cancels up to 61 days prior to their sail date, our standard administration fee will be applied.
- When a guest cancels between 60-31 days prior to their sail date, the penalty will be 50% of the booking.
- When a guest cancels 30 or less days prior to their sail date, the penalty will be 100% of the booking.

Penalty for Germany, Austria and Switzerland markets is as follows:
- up to 60 days prior to the initial sailing date: 10% of the total cruise fare per person; - 59 – 40 days prior to the initial sailing date: 20% of the total cruise fare per person;
- 39 – 30 days prior to the initial sailing date: 40% of the total cruise fare per person;
- 29 – 20 days prior to the initial sailing date: 60% of the total cruise fare per person;
- 19 – 1 days prior to the initial sailing date: 80% of the total cruise fare per person;
- On the initial sailing date or nonappearance at the time of sailing: 95% of the total cruise fare per person.

Future Cruise Credits are transferable to family and friends, and can be used partially and applied on more than one new booking. The Future Cruise Credit can be applied towards a booking with a promotional pricing.

We have made the process easy. Upon cancellation of the voyage, Silversea will email you the Future Cruise Credit, within 15 days, to the email address in the reservation. If you booked through a travel agency, your travel advisor will also receive a copy of the Future Cruise Credit. If you booked through a Tour Operator, please reach out to your Tour Operator agent.

VOYAGES CANCELED BY SILVERSEA
- Guests will receive up to 110% Future Cruise Credit* for cruises canceled by Silversea. This is an incredible value to enhance your future cruise by upgrading your stateroom category, for example.
- Future Cruise Credits are transferable to family and friends, and can be used partially and applied on more than one new booking.
- The process is very easy. Upon cancellation of the voyage, Silversea will email the guest an alternative voyage for a future cruise date if we have the same voyage at a later date for the guest consideration; or the Future Cruise Credit, within 15 days, to the email address in the reservation. If the guest booked through a travel agency, the travel advisor will receive the Future Cruise Credit. If the guest booked through a Tour Operator, the guest will have to reach out to their Tour Operator agent.
- If guests decide to forego the Future Cruise Credit, a cash refund option is also available.^
- If guests booked Net Rates, then they will receive a 100% FCC. This applies for voyages cancelled in July 2020 forward.

EXCLUSIVE VENETIAN SOCIETY CRUISE DAYS:
On voyages cancelled by Silversea due to Covid-19 from March 1, 2020 onward Venetian Society members will accumulate VS days on the cancelled voyage as well as on the new booked with the FCC. ^^

LAST UPDATED: 6/21/2021

On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority.

As travel restrictions around the world continue to make international and cruise ship travel particularly complicated, we have made the decision to extend our suspension of previously scheduled departures through July 31, 2021. Additional operational complexities in some destinations require us to cancel further departures through the remainder of the 2021 season in Alaska, as well as in Russia and Ukraine.

If itinerary changes are required, impacted guests and their travel agents are notified directly by Viking Customer Relations.

Viking's Risk-Free Guarantee

We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time.

That is why Viking is offering a limited-time offer—the most flexible of any cruise line—so that you can plan your voyage with peace of mind. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure—and Viking will waive any fees. This offer covers all Viking reservations that are made between March 1, 2021 and June 30, 2021.

Risk-Free Guarantee: How it Works

• To be covered by this guarantee, you must make a reservation between March 1, 2021 and June 30, 2021.
  
  
• This guarantee is combinable with all other Viking offers available.
  
  
• When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Notification must be received as follows:
  
  
  • For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure.
    
    
  • For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first.
    
    
• Should you wish to change your reservation, you can choose which policy works best for you: Viking’s Risk-Free Guarantee or standard cancellation policy.
  
  
  • Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking.
    
    
• Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one.
  
  
• Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.

LAST UPDATED: 6/21/2021

On March 11, 2020, Viking was the first cruise line to temporarily suspend operations of our river and ocean cruises. Our commitment to our family of guests and employees is that their safety and wellbeing is always our top priority.

As travel restrictions around the world continue to make international and cruise ship travel particularly complicated, we have made the decision to extend our suspension of previously scheduled departures through July 31, 2021. Additional operational complexities in some destinations require us to cancel further departures through the remainder of the 2021 season in Alaska, as well as in Russia and Ukraine.

If itinerary changes are required, impacted guests and their travel agents are notified directly by Viking Customer Relations.

Viking's Risk-Free Guarantee

We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time.

That is why Viking is offering a limited-time offer—the most flexible of any cruise line—so that you can plan your voyage with peace of mind. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure—and Viking will waive any fees. This offer covers all Viking reservations that are made between March 1, 2021 and June 30, 2021.

Risk-Free Guarantee: How it Works

• To be covered by this guarantee, you must make a reservation between March 1, 2021 and June 30, 2021.
  
  
• This guarantee is combinable with all other Viking offers available.
  
  
• When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Notification must be received as follows:
  
  
  • For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure.
    
    
  • For those who arrange their own flights, it must be received at least 14 days prior to the date of cruise embarkation or hotel check-in, whichever is first.
    
    
• Should you wish to change your reservation, you can choose which policy works best for you: Viking’s Risk-Free Guarantee or standard cancellation policy.
  
  
  • Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking.
    
    
• Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one.
  
  
• Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise.